Eliminate account recovery tickets entirely
Up to 50% of helpdesk tickets are just for password resets. Nametag Autopilot enables your employees to reset their own passwords and MFA without needing to involve your helpdesk.
Nametag is the first secure solution for self-service password and MFA resets. Eliminate half of your IT tickets and accelerate the rest while securing your helpdesk against social engineering and impersonators armed with deepfakes.
1
Send a verification request through your normal support channels, or direct users to a branded Nametag account recovery microsite.
Nametag's unique approach delivers unmatched security through an easy verification flow that takes less than 30 seconds for first-time users.
2
Once they're verified, self-service users can reset their own passwords and MFA tokens, without having to involve the helpdesk.
Self-service and agent-prompted verifications update automatically in your Nametag console, so agents can focus on providing better support and resolving more tickets.
Security Innovation
Nametag’s patented technology leverages a unique combination of mobile cryptography, device telemetry, and proprietary AI models. Our approach shuts down persistent and emerging threats like deepfakes and mobile injection attacks by ensuring trusted, real-time captures.
We draw on advanced security features that other providers can’t access, leaving them vulnerable to common threats and new generative AI attacks.
Nametag prevents:
Up to 50% of helpdesk tickets are just for password resets. Nametag Autopilot enables your employees to reset their own passwords and MFA without needing to involve your helpdesk.
Global coverage
11,000+ document types
Omni-channel
Voice, chat, email and more
Mobile-friendly
iOS and Android
IT and security teams use Nametag to save 30% of your helpdesk costs while stopping the social engineering attacks that lead to account takeovers, data breaches and ransomware.